myaccount for Scotland | Smart. Simple. Secure

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Privacy Notice
About Us

Your Privacy at a Glance

Hello! We are mygovscot myaccount, but you can call us 'myaccount' for short. Here's a summary of how we protect your data and respect your privacy...

Types of data we collect

Contact details
Data that identifies you
Data that verifies who you are
Data on how you use myaccount

Know your rights

Access information we hold on you
Close your account
Be forgotten by myaccount
Raise a complaint
Port your data to another service

How we use your data

Help organisations give you the correct service
To give you personalised customer support
To help verify who you are
To improve the myaccount service

If you have any concerns about your privacy at myaccount, please email us atdigitalpublicservices@improvementservice.org.uk or raise a query through our helpdesk.

We use cookies...mmm cookie, not that kind

We only use necessary cookies to run and improve the service
Cookies help give you a better experience
Cookies cannot identify you personally
You can block our cookies, but parts of the myaccount service may not work

Third parties who process your data

The following services help us keep myaccount running by storing or processing your data on our behalf:

Infrastructure: Brightsolid, Tata Consultancy Services
Verification: (by your request) Yoti
Services: Organisations you consent to share data
Comms: GOV.UK Notify

Data You Give

Data We Collect

You browse any page of our website

You register for a myaccount

You sign into your myaccount

You access a service using myaccount

You verify your identity

You view and change your details

You raise a query with our Helpdesk

You receive an email from us

Want to know more? Read the policy here.